FAQ

Q1: What are Palm Pals?

Palm Pals are cute, palm-sized plush characters with unique personalities. They're great for collecting, gifting, and adding a little fun to everyday life.

Q2: What sizes are available?

Available sizes vary by character and product. Please check each product page for the current size options and measurements.

Q3: Are Palm Pals good gifts?

Yes! Their cute designs and collectible characters make them a fun gift idea for birthdays, holidays, and special occasions.

Q4: How do I track my order?

Once your order ships, use the tracking information provided in your shipping confirmation email to follow your package.

Q5: What is your return policy?

Please visit our Return Policy page for eligibility, return time limits, and instructions. Contact our support team if you need help with a return.

Q6: How can I contact customer support?

Please use the Contact Us page on our website for assistance with products, orders, shipping, or returns.